Return Policy

We value your business and want to be as flexible as possible, while providing quality service and products. At Ooolalaonline, we provide full refund upon return of item within 14 days of purchase, provided that the item is unused and in good condition.

Returned items must be shipped with one invoice per return box. The returned item must be pre-approved and each shipped box per transaction must contain the RME provided in My Account. Ooolalaonline will not accept items of more than one items packaged together due to procedural complexities.

Try 180 days, money back guarantee!

Dear customers,

Your satisfaction is of our utmost concern and we understand the ever-changing nature of fashion and style. We want you to stay in style and always be confident about the way you look, which is why we have our 180 days (six months) project. For whatever reason, if you don't like our bag, you can just send it back to us in any condition, no questions asked!

No tag? No problem. Out of style? No problem. Not in style? Tired of the same color? The dog chewed your bag? Spilled coffee on it? Tore the handbag? No problem. Just ship it back to us.

What's in it for us?

We believe satisfied customers are happy customers, which is why

We want you to be satisfied!

We want you in style!

We want you to enjoy risk-free shopping at Olalaonline.com!

What do we do with the returned handbags?

Depending on the condition of the handbag, we donate it to nonprofit organizations. We help you recycle and clean up your storage space. Just send the bag back to us and once we receive it, we will give you 30% store credit for your next purchase! So go on and try 180!